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PROPERTY LEASING
Quickly lease your home with Stonehurst Realty Group.
When you use our professional leasing services, you gain peace of mind. We reduce your burden and give you and your property every advantage to succeed in the rental real estate market.
Maintenance Requests:
Our Stonehurst Realty property management team requires that a maintenance request be submitted through the online portal. Once a request is received it is disbursed to our team consultants and the property owner. From there we will contact the tenants and try to troubleshoot the maintenance issue with the tenants over the phone. For example: Flip the breaker to turn the power back on. We make every effort to try and resolve issues with no costs to the property owner. If the issue cannot be resolved with a simple phone call, we will contact the homeowner and dispatch an appropriate maintenance contractor.
Stonehurst Realty is committed to delivering the highest quality service not only to our property owners but also to our tenants. We also expect and require the same level of quality when it comes to cooperation from property owners concerning maintaining the property. Keeping our standards high ensures a better-performing investment for the owner and a better quality of life for the tenant.
STONEHURST REALTY
Believes that by keeping our standards high ensures a better-performing investment for the owner and a better quality of life for the tenant.
Collecting Rent:
Stonehurst Realty Group has strict requirements to rent properties, so we don’t typically have to do too much “chasing” down rent payments. 95% of our tenants pay on or before the fifth of the month which is the deadline before they incur a 10-12% late fee. Our property management software allows tenants to easily pay online and for us to easily transfer those payments to the property owners. If a tenant does happen to fall behind on rent, the property owner will be notified and we will come up with a plan to collect. Each scenario is different, so it’s always on a case-by-case basis. If the tenant is not communicating at all we typically move forward with the eviction process ASAP. Evictions are rare for us but they do happen, so we have an attorney who we utilize to handle the process.
MOVE-INS/ MOVE OUTS:
Anytime a tenant moves in or moves out of a property we carefully document the condition of the property. We also encourage the tenants to fill out our “move-in checklist” which notes any blemishes or imperfections on the property. Proper documentation is extremely helpful with security deposit charges and (worst case scenario) court hearings. As soon as a unit becomes vacant we begin working on getting the unit cleaned/painted etc. The faster the property gets “turned over” the better. The goal is always to minimize vacancy.
tenant.